A Simulation Study of Appointment Rulesin CT Department

doi:10.16182/j.issn1004731x.joss.201803026

Abstract

Abstract: A discrete event simulation model was established onExtendSimsoftware, , with the average patient waiting time, average idle time of the examination rooms and total cost which wasthe linearlyweighted sum of them being as performance measures.Estimated value and sample data of these performance measures of 9 basic appointment scheduling rules and 9 adjusted ones were produced by the de-duplication methodso that analysis of variance and efficient frontier were carried out to compare the effects of different “staggered reservation rules” on this queuing system.It was showed that, for different beneficiaries (patients, hospital or both), the appointment scheduling rules characterized by “appointment intervals gradually increase towardthe middle and then decrease slightly at the end of thesession” perform optimally which hadbeen concluded based on the single-phase, sing-server queuing system in previous research, but the change law of number of patients in each slot and method of adjustment for the enhanced scan patients weredifferent.

Key words: appointment scheduling rule, CT examination, discrete event simulation, ExtendSim

CLC Number:

C934
N945.13

Li Jun, LinXuemei, ZhouJie. A Simulation Study of Appointment Rulesin CT Department[J]. Journal of System Simulation, 2018, 30(3): 976-986.

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